Technology can either help or hinder your business operations. This is especially true when it comes to telecommunications systems. You have two viable options for audio and data processing. You can keep your legacy hardware or upgrade to IP-based communications? To make the best decision, you must weigh the pros and cons of each.
Legacy is another way of saying old. Although legacy devices have been around for decades, they are still widely used across various industries. The rise of new IP solutions calls into question the viability of using legacy hardware. Despite this, older technology has its advantages and disadvantages.
There are a few reasons to continue using legacy hardware. The most obvious reason is that it still works. Additionally, team members know the old system, which helps maintain continuity within a company. Finally, people like familiarity. They can use the system without the need for significant support or technical assistance. There is also a significant investment required to update hardware, software and the resources required to implement changes to IP based communications is cost prohibitive at this time.
There are downsides to legacy hardware that make IP-based architecture a more desirable option. Here are a few drawbacks:
- Legacy hardware delivers a Lower ROI
- Older Systems Create a Greater security threat
- Discontinued tech support
- Time-consuming data exportation
- Stored information at a physical location or local device
IP-based technology relies on a voice switch system. It differs from legacy TDM networks because it has nodes or intelligent endpoints. These node switches contain all the audio summing resources, data, processing and switching capabilities needed to run properly. Additionally, they use standard and Ethernet links for transporting communications.
There are benefits to using IP voice switches. It is cost-efficient because there is no need to invest in additional electrical wiring and outlets. Security features are built-in. It is capable of giving multiple users access to common communication assets. Switches are an ideal combination of performance, flexibility and functionality. They allow for interoperability from an IP based PBX console with radio over IP devices used by first responders and security personnel.
Embracing new technology, like Fiber Optic voice conference switches, does have its challenges. It can slow down user productivity during the learning curve. There may be operators still using older radio dispatch consoles but ramping up to IP based radio consoles is a much easier transition than you may think. Plus, the initial cost may be too high for organizations that have a tight IT budget.
Rely on Proven Solutions
Keep the old technology or bring in with the new tech? That is a question business stakeholders face regarding legacy hardware versus IP-based communications. Finding communication engineers that support legacy hardware is more difficult today. What you decide depends on factors, such as cost, dependability and performance. For many companies, upgrading to voice switches is the only way to go.